Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • On behalf of my friend, Mr Andrews and his team at Mount Stuart were everything I could have hoped for when I had my gall bladder removed. They were caring and very supportive, keeping me calm and comfortable throughout the procedure from arrival to departure. I can't thank them enough, I couldn't have been in better hands.

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    Mount Stuart Hospital

    Thursday, 22 February 2024
  • Fantastic service and care by the team. Couldn’t do enough to help me. Mr Blake was brilliant and talked through the process from the 1st consultation and checked in very quickly after the surgery. Can’t thank him enough

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    Mount Stuart Hospital

    Monday, 11 December 2023
  • This was my first in patient experience at MS and I found all the staff, medical and others, were friendly and efficient and I had complete confidence in them and the Surgeon, Anaethetist and theatre team.

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    Mount Stuart Hospital

    Tuesday, 5 December 2023
  • All staff kind, helpful and polite.

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    Mount Stuart Hospital

    Thursday, 30 November 2023
  • Attended Mount Stuart hospital this week and I would recommend them friends and family without a doubt. Lovely, caring, friendly staff, couldn't fault them. I'm due to go back next year and looking forward to the banter already. Keep up the good work all.

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    Mount Stuart Hospital

    Friday, 24 November 2023
  • Great hospital, took really good care of me and the team were so friendly

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    Mount Stuart Hospital

    Tuesday, 7 November 2023
  • I have just returned from having NHS foot surgery at Mount Stuart. I can't praise the team there highly enough. I was attended by I think, nine different people - surgeon/doctors/nurses - and every single one was kind, caring,friendly and kept me completely informed about exactly what was going to happen. I'm sure that I couldn't have received better treatment as a private patient. Also, all the staff behind the scenes with whom I had no personal contact,made the whole experience faultless.

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    Mount Stuart Hospital

    Monday, 6 November 2023
  • My mum has just recently had a knee replacement and is fully of praise for all the staff at Mount Stuart, from the consultant to the catering team. Nothing was too much trouble day or night. This made her time there much more pleasurable. Many thanks from Freda Coffey and family

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    Mount Stuart Hospital

    Thursday, 2 November 2023
  • The surgeon and his team were great. I had some lovely nurses take care of me particularly my night care nurse who was excellent. My blood pressure was very high on day 2 which apparently can be normal after a major operation. I was given medication which lowered it slightly. I was also feeling very unwell. They weren't able to give me medication for this to take home and decided to discharge me. I asked how I would deal with it if it rose again and was told I would have to go to Torbay Accident & Emergency. Fortunately I didn't have to do this. My blood pressure is now much better and seems under control since coming home.

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    Mount Stuart Hospital

    Sunday, 22 October 2023
  • Miss Anesti and her whole medical team involved in my treatment were very caring. The hospital is very clean and the waiting time for my appointments was very good.I can not fault it.

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    Mount Stuart Hospital

    Thursday, 5 October 2023
  • Great place, very clean place. On time appointments.

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    Mount Stuart Hospital

    Wednesday, 20 September 2023
  • On the 31st August I attended this hospital for an operation with Dr.Mills and the care given was absolutely fantastic by Mr Mills and the team, Nurse Bunny was fantastic! My healing so far is absolutely perfect! Restored some lost faith! Absolutely highly recommend!

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    Mount Stuart Hospital

    Monday, 18 September 2023

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