Patient feedback

Leave your feedback

If you would like to leave feedback regarding your care at Mount Stuart Hospital please follow the links below to submit your feedback: 


Yesterday Mr Michael Hockings performed a total replacement of my left knee. When he saw me in Recovery afterwards he assured me that all had gone perfectly and that as he removed the old joint it confirmed his diagnosis from earlier X-rays that it certainly needed to be replaced. I cannot speak highly enough of the care which I am receiving from staff in every department, from cleaners and porter through the catering staff, nurses, physiotherapist, pharmacist and medics. I was even visited this morning by the hospital's most charming General Manager, to whom I was delighted to feel able to convey my satisfaction. Dinner last night, cooked breakfast this morning and the lunch I have just enjoyed have been exceptionally tasty - certainly of the highest standard one would expect from a seriously good restaurant, hotel or cruise liner. I am so grateful that we decided to continue our BUPA cover when I retired from a bank nearly 20 years ago. Our premiums have been repaid many times over.

Tony Meek - Facebook Review 2017

I can't thank all the nursing/medical staff enough.. i was very nervous before my procedure, but everyone was so helpful, caring and understanding. Suzanne and Roxy were amazing and regularly checked on me and as soon as i was out of theatre and back in my own personal pod, tea, biscuits and toast were offered, and gratefully received. Thankyou.

Kath Norton - Facebook Review 2017

Went to this hospital on the 25/04/2017 to see someone about my back i cant thank everyone enough when we first came in the receptionist was very polite and helpful told us where to sit then i was called by a specialist who was lovely he explained everything to me and told me i need an operation on my spine he was very very polite and very understanding when it came to asking questions, i have to come back to have an up todate MRI scan ready for my operation im usually nervous about hospitals but i can honestly say im not worried at all as you feel so at ease there i would definately recommend it, i have given it a 5 star rating as they are worth every star....Thankyou once again xx

Shell Bird - Facebook Review 2017

Everyone was so helpful I can't express my thanks enough, nightstaff sorry for his name for the 3am pot of tea just what I needed, as to Roxanne what a little star she is. Everyone made it feel as if I was the only person there but of course there were others. I have been there before but things seem to get better and better. as for my consultant and his team five star plus. thanks Mount Stuart

Dave Rogers - Facebook Review 2016

Very friendly efficient staff, easy parking.  Altogether a pleasant experience.

NHS patient, 2016

I have never received such a high standard of hospital care

NHS patient, 2016

Excellent care, made me feel at ease at all times - fantastic professional staff.

NHS Patient, 2016

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